SILVER BREEZE TRAVEL PRIVACY POLICY
Silver Breeze Travel
SILVER BREEZE TRAVEL is committed to keeping any personal information collected of those individuals who visit our website, make any reservations rather online or by phone, and use our services, accurate, confidential, secure, and private. Our privacy policy has been designed and created for those affiliated with SILVER BREEZE TRAVEL of our commitment and realization of our obligation to meet and exceed most existing privacy standards. Silver Breeze Travel terms and conditions/Privacy policy are subject to Change all updated/information will always be listed here on the website.
Collection of Information
THEREFORE, this Privacy Policy Agreement shall apply to SILVER BREEZE TRAVEL, and thus it shall govern any data collection and usage thereof. Through the use of wwwsilverbreezetravelscom. You are herein consenting to the following data procedures expressed within this agreement.
Please rest assured that SILVER BREEZE TRAVEL collects personal information that you knowingly and willingly provide through surveys, completed membership forms, and emails. It intends to use personal information only for the purpose for which it was requested, and any additional uses expressly provided on this site.
Use of Information Collected
SILVER BREEZE TRAVEL may collect and use your personal information to assist in our website's operation and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and services that may be available to you from wwwsilverbreezetravelcom. SILVER BREEZE TRAVEL may also be in contact concerning completing surveys and research questionnaires related to your opinion of current or potential future services that may be offered.
SILVER BREEZE TRAVEL does not now, nor will it in the future, sell, rent or lease or release any of its customer lists and names to any third parties. Facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of the customer's personal information under our control.
Changes to Privacy Policy Agreement
SILVER Privacy Policy, Membership Terms & Updated Travel Policies
All Silver Breeze Travel policies, terms, conditions, and promotional travel package guidelines are subject to change.
Privacy Policy & Changes to Terms
Silver Breeze Travel reserves the right to update or modify the terms of its Privacy Policy, membership policies, and applicable terms and conditions.
Applicable updates will be posted on the Silver Breeze Travel website so clients and visitors can remain informed regarding the information we collect, how that information may be used, and under what circumstances information may be disclosed.
By using the Silver Breeze Travel website or travel services, you acknowledge and accept the applicable terms and conditions. Continued use of the website or services following the posting of policy updates or changes constitutes acceptance of the updated terms.
If you do not agree with the applicable terms and conditions, you should discontinue use of the website and applicable travel services.
Right to Refuse Service & Refund Processing
Effective February 1, 2021
Silver Breeze Travel reserves the right to refuse travel services to a customer or client, subject to applicable law.
For eligible SBT clients who cancel and are instructed to return their travel booklet, the booklet must be returned with a valid tracking number.
Where a refund is approved under the applicable package terms, the refund will be credited to the original form of payment. Refund processing may take up to 45 business days, and the credit may appear within one to two billing cycles, depending on the financial institution.
Professional Conduct
Silver Breeze Travel is committed to treating all clients and prospective clients with integrity, respect, dignity, and professionalism. Harassment, threatening conduct, or abusive and disrespectful behavior toward employees, representatives, clients, or other parties may result in limitations or refusal of service, subject to applicable law and contractual obligations.
Use of Confirmed Travel Packages & Payment Disputes
Once any portion of an applicable promotional travel package has been confirmed, used, or traveled on, the client's eligibility for a refund may be affected in accordance with the applicable package terms.
For questions regarding an existing package or payment, please contact:
Email: support@sbtadmin.net
If a client has received or used confirmed accommodations through an applicable Silver Breeze Travel package and subsequently initiates a bank or credit-card dispute, the status of any remaining travel benefits will be reviewed in accordance with the client's agreement, applicable package terms, dispute outcome, and applicable law.
Silver Breeze Travel Cruise Credit Policy
Effective Date: February 7, 2023
To receive and apply eligible Silver Breeze Travel prepaid cruise credits, the following advance-reservation requirements apply.
Norwegian, Carnival, Royal Caribbean, Princess & Holland America
Cruises with the following participating cruise lines must be arranged with a Silver Breeze Travel Advisor 180 days or more in advance:
- Norwegian Cruise Line
- Carnival Cruise Line
- Royal Caribbean
- Princess Cruises
- Holland America Line
The client may contact the cruise line of their choice, select the desired cruise, and obtain the applicable reservation or confirmation number.
The confirmation information must then be provided to the client's Silver Breeze Travel Advisor. The advisor will process the request and apply the client's eligible prepaid cruise credit in accordance with the available package benefits and applicable terms.
Disney Cruise Line, Viking & AmaWaterways
Reservations involving the following cruise lines require at least 180 business days' advance notice:
- Disney Cruise Line
- Viking
- AmaWaterways
This requirement also applies to applicable reservations during major holidays and peak travel periods.
Cruise availability, accommodations, pricing, and the amount of prepaid credit that can be applied depend on the client's specific Silver Breeze Travel package and supplier or cruise-line availability at the time of confirmation.
Updated Membership & Promotional Travel Package Policy
Effective August 5, 2025
We sincerely apologize for any inconvenience caused by these changes.
Due to changes within Silver Breeze Travel's supplier booking systems, short-notice reservations are temporarily on hold until further notice. Clients will be notified of applicable future updates.
Advance Notice Requirements
SBT VIP Clients: A minimum 60-day advance notice is required for travel requests.
SBT Clients: A minimum 90-day advance notice is required for travel requests.
Prepaid Flights
Clients with applicable prepaid flight benefits may utilize the prepaid flights twice per year, for a total of up to four flights per year, subject to their individual package terms and available prepaid balance.
Prepaid Hotel Accommodations
Clients with prepaid hotel accommodations up to a specified dollar amount may utilize up to six (6) nights at a time.
Eligible prepaid hotel stays must be scheduled at least four months apart.
Prepaid Car Rentals
Clients with applicable prepaid car-rental benefits may utilize up to twelve (12) rental days at a time.
Eligible prepaid car-rental reservations must be scheduled at least four months apart.
Why Have These Requirements Changed?
These changes are due to updates within Silver Breeze Travel's booking systems and supplier requirements.
Your eligible Silver Breeze Travel promotional discounted packages remain subject to their applicable lifetime terms, with no timeshare presentation and no annual fees attached.
Clients may continue requesting their preferred travel dates as long as the applicable advance-notice and reservation requirements are followed.
Sincerely,
Silver Breeze Travel Board of Directors
Email: sbtboardofdirectors@sbt11.com
Phone: 516-404-1726
Additional Travel Search Policy
Effective May 6, 2023
Each Silver Breeze Travel client receives a complimentary initial search based on the original travel request submitted to their travel advisor.
Once options have been researched and provided, if the client subsequently changes the travel dates, destination, location, or other material details of the original request, an additional search fee of $50.00 USD per new searchwill apply.
This may include additional searches for:
Flights • Hotels • Car Rentals • Cruises • Sightseeing • Excursions • Other Travel Arrangements
The applicable fee covers the additional research and preparation of new travel options following changes to the client's original request.
We apologize for any inconvenience and appreciate your understanding.
Thank you for being a valued Silver Breeze Travel client.
SBT TERMS AND CONDITIONS FOR TRAVEL
Membership, Travel Usage & Reservation Policy
Effective December 15, 2022
Latest Update: April 1, 2024
Dear Valued Silver Breeze Travel Client,
Please review the following updated policies regarding the use of your Silver Breeze Travel membership, promotional travel packages, prepaid benefits, and VIP travel benefits.
Airfare Usage Policy
Silver Breeze Travel Members: Members may utilize up to four (4) round-trip U.S. airfares every 12 months.
SBT VIP Clients: VIP clients may utilize up to two (2) round-trip U.S. or global flights every 12 months.
All applicable flight arrangements must depart from the same airport and return to the same airport, unless different arrangements have been approved in writing.
Cruise Credit Usage
All applicable Silver Breeze Travel cruise credit amounts are divided across a ten (10)-year lifespan. The amount available for a particular cruise reservation will therefore depend on the client's specific package, remaining benefits, and applicable terms.
Customer Number & SBT Credits
Each Silver Breeze Travel client is assigned a customer number. All active Silver Breeze Travel packages, including applicable amounts paid to reactivate promotional or discounted travel packages, are maintained under this customer number.
Silver Breeze Travel promotional and discounted packages have no timeshare presentation and no annual or yearly membership fees attached.
When a travel request is entered into the system under the client's customer number, the system determines the applicable cost for that specific request. Therefore, pricing may vary from one travel request to another.
Applicable Silver Breeze Travel credits and prepaid benefits are applied to eligible reservations so clients can see the savings and cost-effective pricing available through the use of their Silver Breeze Travel vacation benefits.
Prepaid Airfare & Hotel Usage Policy
Prepaid Airfare: Clients with a prepaid airfare dollar amount may utilize up to two (2) flights at a time. Once the confirmed trip has been completed, the next eligible usage period begins 90 days from the confirmed return travel date.
Prepaid Hotel Accommodations: Clients with a prepaid hotel dollar amount may utilize up to six (6) hotel nights at a time. Additional prepaid hotel nights may be utilized every 90 days, subject to the client's available benefits, reservation requirements, and availability.
All eligible prepaid amounts will be applied toward qualifying reservations based on the client's available Silver Breeze Travel benefits.
Effective Immediately – Sale of Unused Travel Packages
Effective immediately, Silver Breeze Travel will no longer advertise or assist clients with selling unused travel packages owned by the client.
Clients may continue to:
- Utilize eligible portions of their active promotional or discounted travel packages.
- Transfer eligible travel benefits to a family member or friend with the package owner's permission.
- Independently sell eligible unused promotional packages on their own, where permitted under the applicable package terms.
We sincerely apologize for any inconvenience this policy change may cause and thank you for being a valued Silver Breeze Travel client.
Effective January 1, 2024 – Advance Reservation Notice
Clients who have only an SBT confirmation number are required to provide a firm 60–90 days' advance notice for travel reservations.
This requirement applies to:
Flights • Hotels • Car Rentals • Cruises • Other Applicable Travel Reservations
All reservations remain subject to availability and the terms applicable to the client's individual travel package.
Taxes & Fees
For applicable flight, hotel, car rental, and cruise reservations, clients are responsible for paying their applicable taxes and fees.
The exact amount will depend on the reservation, destination, supplier, and travel arrangements.
VIP Tier Travel Frequency
SBT clients enrolled in applicable VIP Tier memberships that permit travel with limited advance notice must schedule eligible travel at least four (4) months apart from the last confirmed booking, subject to the specific benefits and conditions associated with the client's membership.
Policy Updates
Silver Breeze Travel policies are subject to change. Clients should review the most current policy information applicable to their membership and travel package before making a reservation.
All current policy information and updates are posted on the Silver Breeze Travel website under the applicable Privacy Policy/Policy Information section.
Silver Breeze Travel